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Each county is working with the state to protect people experiencing homelessness during COVID-19. Counties are also working to prevent others from losing their homes.

Help for renters and homeowners

If COVID-19 has impacted your ability to pay all or part of your rent, you should:

  • Explain your financial situation to your landlord and tell them how much you can pay 
  • Save all financial documents 
  • Pay as much of your rent as you can

The Governor ordered evictions halted through September 30, 2020. If your landlord is attempting to evict you for not paying rent and you took all of the above steps, contact a local legal aid provider and learn about your protections.

If you can’t pay your mortgage, these financial institutions may be able to reduce or delay your monthly payment. In addition, they will: 

  • Give you a streamlined process for requesting forbearance for COVID-19-related reasons, supported with available documentation;
  • Confirm approval of and terms of the forbearance program; and
  • Provide you the opportunity to extend your forbearance agreement if you continue to experience hardship due to COVID-19.

California has also stopped foreclosure sales or evictions for 60 days. Learn more about other mortgage protections and resources (PDF).

Many utility providers are not shutting off services due to non-payment. Check with the California Public Utilities Commission for more information.

People experiencing homelessness

Individuals and families experiencing homelessness can contact their local homeless continuum of care. In many communities, they can also call 211 for help.

Individuals can get a room in a hotel and motel room through Project Roomkey and the state’s partnership with Motel 6.

Temporary housing for essential workers

Housing for the Harvest offers temporary housing to agriculture and food processing workers who need to isolate due to COVID-19 infection or exposure. Under this program, the state will pay for hotel rooms for agricultural workers who need to self-isolate. 

Visit housing for agricultural workers to find out program eligibility

Hotel rooms for healthcare workers 

The Non-Congregate Sheltering (NCS) for California Healthcare Workers Program was created to keep healthcare workers safe and reduce the spread of the COVID-19 virus. It provides hotel rooms to healthcare workers who give critical care to COVID-19 patients so they don’t bring home the virus to their household. To find out program eligibility and how to reserve a room, visit Hotel rooms for California healthcare workers.

Homeless assistance providers

If you are a homeless assistance provider, you should determine your community’s need for rooms before you request support from the state. Work with your local Continuum of Care, emergency management, social services, tribes, and other partners.

California has set aside $150 million in emergency funding to protect the homeless during COVID-19. Here are some FAQs for homeless assistance providers about those funds.

Questions and answers

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